The refugeehealth.bg website respects your right to personal data protection and processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

This Privacy Policy explains what personal data we collect, for what purposes, on what legal basis, and what rights you have as a data subject.

1. Data Controller
The data controller is the administration of refugeehealth.bg.
Contact email: info@refugeehealth.bg

2. What data we collect
2.1. Technical data
When you visit the website, the following data is collected automatically:

• IP address;

• browser type and version;

• operating system;

• date and time of access;

• pages visited;

• referrer source.
  This data is not used to directly identify you.

2.2. Personal data provided voluntarily
We may process the following data if you provide it yourself:

• name;

• email address;

• content of messages sent via contact forms or email.

3. Purposes and legal bases for processing
We process personal data only when there is a lawful basis under the GDPR:

Purpose — Legal basis (Art. 6 GDPR)

• Responding to enquiries and messages — Consent of the data subject

• Feedback and communication — Legitimate interest

• Website improvement and analytics — Legal obligation

• Compliance with legal obligations — (relevant legal basis)

4. Cookies
The refugeehealth.bg website uses cookies for:

• proper operation of the website;

• traffic analysis;

• improving user experience.
  You can manage or disable cookies in your browser settings. Optional cookies are used only with your consent (where a cookie banner is in place).

5. Data sharing with third parties
We do not sell or share personal data with third parties, except when:

• necessary for the website to function (e.g., hosting providers);

• required by EU or Bulgarian law;

• you have given explicit consent.
  All third-party processors act under Data Processing Agreements and comply with GDPR requirements.

6. Transfers outside the EU
Personal data is not transferred outside the European Union.
If such a transfer becomes necessary in the future, it will only take place with appropriate safeguards under GDPR (Arts. 44–49).

7. Data retention
We store personal data:

• no longer than necessary for the processing purposes;

• or for the periods required by law.
  Messages submitted via contact forms are stored for no more than 12 months unless otherwise required by law.

8. Your rights
Under the GDPR you have the right:

• to access your personal data (Art. 15);

• to rectify inaccurate data (Art. 16);

• to erasure (“right to be forgotten”) (Art. 17);

• to restriction of processing (Art. 18);

• to data portability (Art. 20);

• to object to processing (Art. 21);

• to withdraw consent at any time (Art. 7);

• to lodge a complaint with a supervisory authority.

9. Supervisory authority
You have the right to lodge a complaint with a personal data protection supervisory authority, in particular:
Commission for Personal Data Protection – CPDP (Bulgaria)

10. Data security
We apply appropriate technical and organisational measures to protect personal data against:

• unauthorised access;

• loss;

• alteration;

• disclosure.
  Only authorised persons have access to the data.

11. Links to external websites
refugeehealth.bg may contain links to third-party resources. We are not responsible for their content or privacy policies.

12. Changes to this Privacy Policy
We reserve the right to update this policy. The current version is always available on refugeehealth.bg.

13. Contact
For questions related to personal data processing, please contact us:
📧 info@refugeehealth.bg

Cookie Policy — refugeehealth.bg

1. What cookies are
Cookies are small text files stored on a user’s device when visiting websites. They help the site function properly, remember your preferences, and collect information about page visits.

2. What cookies we use
On refugeehealth.bg we may use the following categories of cookies:

a) Strictly necessary cookies
Required for basic website functionality (e.g., navigation, sessions, interface language). They do not require consent and do not collect personal data.

b) Analytics and performance cookies
Help us collect anonymous data about user behaviour (pages visited, time spent, traffic sources). This information is used to improve the website’s content and usability. These cookies are set only with your consent.

c) Functionality cookies
May remember your preferences (e.g., selected language) to improve the website during future visits.

3. Third-party cookies
Third-party cookies (e.g., from social networks) may be used if you click “Share” buttons or follow links to external resources. We do not control such cookies and recommend reviewing the privacy policies of those third-party services.

4. Managing cookies
You can manage and disable cookies in your browser settings. However, disabling some cookies may affect website functionality.